Privacy Policy | PlanMyVibes

1. Who We Are

PlanMyVibes is an online platform that helps travelers discover carefully selected experiences, activities and local recommendations in Cavtat, Dubrovnik and future destinations.

We operate as a discovery, recommendation and communication platform connecting travelers with independent local experience providers.

PlanMyVibes does not currently operate as a travel agency and does not directly provide, organize or charge for the activities listed on the platform.

2. Data Controller

Until a legal entity is established, the data controller responsible for processing personal data through PlanMyVibes is:

Borce Boskoski

Email: info@planmyvibes.com

This section will be updated once PlanMyVibes begins operating through a registered company.

3. Information We Collect

Depending on how you interact with our website, we may collect:

Information you voluntarily provide:

Name
Email address
WhatsApp phone number
Any information included in your messages
Information submitted when joining The Vibe Club

Information collected automatically:

IP address
Device information
Browser type
Operating system
Website usage statistics
Cookies
Analytics information

4. Why We Collect Your Information

We process personal information in order to:

Respond to your inquiries
Recommend experiences and activities
Connect you with independent local experience providers
Facilitate communication regarding requested services
Improve our website and user experience
Maintain website security
Send updates, offers and newsletters (only if you have joined The Vibe Club)
Provide restaurant vouchers and member benefits
Improve our services through analytics

5. Legal Basis for Processing

We process personal information based on one or more of the following legal grounds:

Your consent
Your request prior to receiving our services
Our legitimate interest in operating and improving PlanMyVibes
Compliance with applicable legal obligations

6. The Vibe Club

If you voluntarily join The Vibe Club, you may receive:

Local recommendations
Hidden gems
Restaurant vouchers
Seasonal travel tips
Member-only offers
Information about new destinations
Updates about PlanMyVibes

Marketing communications are sent only to users who have explicitly opted in.

You may unsubscribe at any time using the unsubscribe link included in every email.

7. WhatsApp Communication

If you contact us through WhatsApp, we will use your phone number and conversation solely to:

Respond to your inquiry
Provide recommendations
Answer your questions
Facilitate communication with independent experience providers where requested

We do not use your WhatsApp number for unsolicited marketing communications.

8. Sharing Your Information

We do not sell your personal information. Your information may only be shared when necessary:

With independent third-party experience providers, only to facilitate communication or respond to your inquiry
With trusted service providers supporting the operation of our website
When required by applicable law or legal process

9. International Data Transfers

Some of our service providers may process personal data outside the European Economic Area (EEA). Where such transfers occur, appropriate safeguards are implemented in accordance with applicable GDPR requirements.

10. Cookies & Similar Technologies

PlanMyVibes uses cookies to improve your browsing experience. Cookies are small text files stored on your device when you visit a website. They help websites function properly, improve user experience, remember preferences and, where applicable, collect information about website usage.

Cookies do not typically identify you personally, but they may be linked to personal information if you voluntarily provide it. By continuing to use our website, you agree to the use of cookies as described in this policy, unless you choose otherwise through your browser settings or cookie preferences.

Where required by law, we will request your consent before placing non-essential cookies on your device.

How We Use Cookies

PlanMyVibes uses cookies to:

Ensure the website functions correctly
Improve website performance
Remember basic user preferences where applicable
Protect website security
Support essential website functionality

At this stage, PlanMyVibes does not use advertising or behavioural tracking cookies.

Types of Cookies We Use

Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as page navigation, security and basic website operations. Because these cookies are essential, they cannot be disabled through our website.

Functional Cookies: Where applicable, functional cookies may remember your preferences to improve your browsing experience. These cookies are only used where necessary to enhance website usability.

Third-Party Services

PlanMyVibes may use trusted third-party service providers to support certain website features. Currently, these include:

WhatsApp

When you choose to contact us through the WhatsApp button on our website, you will be redirected to WhatsApp. Any information you provide through WhatsApp is processed in accordance with WhatsApp's own Privacy Policy. PlanMyVibes does not place WhatsApp cookies on your device simply because the button is displayed.

Mailchimp

If you voluntarily subscribe to The Vibe Club, your email address is securely processed by Mailchimp for newsletter delivery and member communications. Mailchimp may use technologies necessary to deliver emails and measure basic email engagement, in accordance with its own Privacy Policy.

Analytics and Marketing Cookies

At this time, PlanMyVibes does not use:

Google Analytics
Google Tag Manager
Meta (Facebook) Pixel
Advertising cookies
Behavioural tracking cookies
Heatmap or session recording tools

If these technologies are introduced in the future, this policy will be updated and, where required by law, your consent will be requested before such cookies are placed on your device.

Managing Cookies

Most web browsers allow you to:

View stored cookies
Delete cookies
Block cookies
Receive notifications before cookies are stored

Please note that disabling certain essential cookies may affect the proper functioning of the website.

11. Analytics

We may use privacy-compliant analytics tools to better understand:

Website traffic
Visitor behaviour
Popular pages
Overall website performance

Whenever possible, analytics data is collected in aggregated or anonymised form.

12. Data Security

We implement appropriate technical and organisational measures designed to protect personal information against accidental loss, unauthorized access, disclosure, alteration or destruction.

Although we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

13. Data Retention

We retain personal information only for as long as necessary to:

Respond to your requests
Provide our services
Comply with legal obligations
Resolve disputes
Enforce our legal agreements

If you request deletion of your personal information, we will delete it unless we are legally required to retain certain information.

14. Your Rights

Depending on your location and applicable law, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to certain processing activities
Withdraw your consent
Request data portability
Lodge a complaint with your local data protection authority

To exercise your rights, please contact us using the email explicitly provided below.

15. Children's Privacy

PlanMyVibes is not intended for children under the age of 16.

We do not knowingly collect personal information from children.

If you believe that a child has provided personal information through our website, please contact us and we will promptly remove such information.

16. Third-Party Websites

Our website may contain links to third-party websites and services.

We are not responsible for the privacy practices, policies or content of third-party websites.

We encourage you to review their privacy policies before providing any personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical or operational changes.

Any changes will be published on this page together with the updated revision date.

Your continued use of the website following any updates constitutes acceptance of the revised Privacy Policy.

18. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

PlanMyVibes

Email: info@planmyvibes.com