Legal Documentation
Terms & Conditions
Last updated:
Welcome to PlanMyVibes.
These Terms & Conditions explain how you may use our website and services. By using PlanMyVibes, you agree to these Terms. If you do not agree with these Terms, please do not use our website.
Important Disclaimer
PlanMyVibes is a local experience discovery and recommendation platform.
We do not own, operate, organise or directly provide the activities listed on this website. All experiences, tours, transfers and services are provided by independent third-party operators.
PlanMyVibes helps travelers discover selected experiences and may assist with communication between travelers and local providers.
Prices, availability, schedules, routes, cancellation rules and service details are determined by the relevant provider and may change without prior notice.
Any final service agreement is made directly between the traveler and the independent provider.
PlanMyVibes is not responsible for the operation, performance, cancellation, changes, quality or safety of services provided by third-party operators.
1. About PlanMyVibes
PlanMyVibes is a local experience discovery platform that helps travelers discover carefully selected experiences, activities and local recommendations in Cavtat, Dubrovnik and future destinations.
PlanMyVibes operates as a recommendation and communication platform connecting travelers with independent local experience providers.
PlanMyVibes is currently operated as an independent digital platform by its founder. Once a legal entity is established, these Terms may be updated accordingly.
2. What PlanMyVibes Does
PlanMyVibes helps users:
- Discover selected local experiences and activities
- Receive recommendations
- Contact PlanMyVibes via WhatsApp, email or phone
- Request more information about activities
- Communicate with PlanMyVibes regarding possible reservations
- Be connected with independent third-party experience providers
At this stage, PlanMyVibes does not process online payments and does not charge travelers or local partners for using the platform.
3. Carefully Selected Experiences
We carefully select the experiences and activities listed on PlanMyVibes based on our local knowledge, experience and recommendations.
However, PlanMyVibes does not own, operate or directly provide the listed activities. All activities are provided by independent third-party operators.
4. Independent Third-Party Providers
The experiences, activities, tours, transfers and services displayed on PlanMyVibes are provided by independent local operators. Each provider is responsible for:
- The performance of the activity
- The safety and quality of the service
- Prices
- Availability
- Terms and conditions of the activity
- Cancellation rules
- Changes to the activity
- Customer complaints related to the activity
PlanMyVibes is not responsible for the organisation, operation or execution of services provided by third-party operators.
5. Reservations and Communication
When you contact PlanMyVibes regarding an activity, we may assist you by communicating with the relevant local operator and helping arrange the requested reservation.
In some cases, PlanMyVibes may inform you that a reservation has been confirmed based on information received from the relevant operator.
However, the actual service agreement is made between you and the independent third-party provider. PlanMyVibes is not the provider of the activity and does not become responsible for the performance of the service.
6. Prices, Availability and Information
We strive to keep all information on PlanMyVibes accurate and up to date. However, prices, availability, schedules, routes, included services, cancellation rules and other activity details may change without prior notice.
Final prices, availability and conditions are determined by the relevant third-party provider. PlanMyVibes does not guarantee that all information displayed on the website will always be complete, accurate or current.
7. Payments
At this stage, PlanMyVibes does not process payments through the website. Any payment for an activity is made directly to the independent third-party provider, according to their own payment terms.
PlanMyVibes is not responsible for payment disputes, refunds, deposits, chargebacks or other financial matters between travelers and providers.
8. Cancellations and Changes
Cancellation policies are determined by each independent third-party provider. If an activity is cancelled, changed or unavailable, the responsibility lies with the relevant provider.
PlanMyVibes may assist with communication where possible, but we are not responsible for cancellations, delays, weather-related changes, operational changes or provider decisions.
9. Complaints
If you are dissatisfied with an activity, complaint or refund request, you should contact the relevant third-party provider directly.
You may also share your feedback with the PlanMyVibes team so we can better understand your experience and improve our recommendations. However, PlanMyVibes is not responsible for resolving disputes between travelers and third-party providers.
10. User Responsibilities
By using PlanMyVibes, you agree to:
- Provide accurate information when contacting us
- Communicate respectfully
- Check all details before attending an activity
- Follow the instructions, safety rules and terms of the third-party provider
- Not misuse the website or attempt to disrupt its operation
11. No Guarantee of Availability
Submitting a request through PlanMyVibes does not guarantee availability or confirmation of an activity.
A reservation is only considered confirmed when confirmation is received based on availability provided by the relevant third-party operator.
12. Limitation of Liability
To the maximum extent permitted by law, PlanMyVibes shall not be liable for:
- Acts or omissions of third-party providers
- Injury, loss, damage or inconvenience related to third-party activities
- Cancellation or changes of activities
- Incorrect or outdated provider information
- Weather conditions
- Transport delays
- Lost personal belongings
- Payment or refund disputes with providers
- Technical issues affecting website access
PlanMyVibes acts as a discovery, recommendation and communication platform, not as the operator of the listed activities.
13. Website Content
All content on PlanMyVibes, including text, design, images, branding and layout, is provided for informational and promotional purposes.
You may not copy, reproduce, distribute or use PlanMyVibes content for commercial purposes without prior written permission.
14. Third-Party Links and Services
PlanMyVibes may contain links to third-party websites, services or communication channels, including WhatsApp. We are not responsible for the content, privacy practices, terms or actions of third-party platforms or providers.
When using third-party services, their own terms and privacy policies apply.
15. Free Testing Phase
PlanMyVibes is currently in an early testing phase. During this period, the platform is free for travelers and local partners.
The purpose of this testing phase is to improve the platform, build trust and create value for visitors exploring Cavtat and Dubrovnik.
PlanMyVibes may introduce paid services, commissions, booking functionality or other business models in the future. If this happens, these Terms will be updated accordingly.
16. Future Platform Features
PlanMyVibes may in the future introduce additional features such as:
- Online booking
- Online payments
- User accounts
- Membership features
- Partner dashboards
- Digital vouchers
- Automated recommendations
- Other marketplace functionalities
17. Privacy
Your use of PlanMyVibes is also governed by our Privacy Policy and Cookie Policy. Please read these documents to understand how we collect and process personal information.
18. Changes to These Terms
We may update these Terms & Conditions from time to time. The latest version will always be available on this page.
Your continued use of PlanMyVibes after any changes means that you accept the updated Terms.
19. Governing Law
These Terms shall be governed by the laws of the Republic of Croatia, unless mandatory applicable law provides otherwise.
20. Contact
If you have any questions regarding these Terms & Conditions, please contact us:
PlanMyVibes
Email: info@planmyvibes.com